Trekking Service and Cancellation Policies
The company World Patagonia Expeditions SPA Rut: 76.515.925-3 adventure tourism agency and tour operator, has the power to suspend outdoor activities in the event that climatic, physical, terrain or technical conditions prevent proper development of the activities. activities, in this way it is stipulated that World Patagonia may suspend any tourist activity if the conditions are risky for our Clients.
Suspension conditions for natural reasons:
Adverse weather conditions. • Forest fires or others. • Sudden increases in flows. •
Intense rains in a few hours. • Avalanches or avalanches • Falls or rockfalls. • Intense snowfalls.
In these cases, World Patagonia is empowered to suspend the activity on the same day of the program if the conditions are not safe for our clients. In this case, a refund of 100% of the reserved value of the service will be made. If the passengers wish, They will be able to reschedule the activity for another day that the conditions are safe and propitious.
Conditions of suspension for personal reasons:
- Participants in drunken states or under the influence of drugs or narcotics.
- Participants with medical problems.
- Participants who do not meet the appropriate equipment requirements for the activity.
- Participants who do not follow the instructions of the guides.
- Participants who endanger the group.
- Participants who do not abide by the rules of the establishment or security.
In these cases, World Patagonia is empowered to suspend the activity WITHOUT REFUND OF MONEY.
In the event that the passenger or group suspends the activity for personal reasons or force majeure, they must do so 72 hours in advance to receive a 100% refund of the payment, after that period of time, they will not be able to demand a refund of money. It will give them the option to reschedule the activity in conjunction with World Patagonia. If the participant for reasons beyond the control of the company, does not show up on the day of his activity at the indicated time, he is considered ABSENT and the reservation will not be refundable.